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Our Customer Feedback
EXCELLENTVerified Alliance Auto Body is my favorite! They've taken care of me & my car twice now, and I truly have no notes. They do a fantastic job with my car (Subaru crosstrek), and their customer service is impeccable. Jermaine & the team have been so kind and communicative throughout the whole process. Between setting up a rental car, to shuttling me to the Enterprise, to check-in calls and handling all of the insurance bits, they really think of everything. They made this process the least stressful it could possibly be! As for my car, it looks brand new. The paint job is seamless, and they really checked EVERYTHING, not just the impact area. Thank you Alliance for a thorough, thoughtful repair and client experience. Can't recommend Alliance enough.Posted onVerified They had me pay a $200 deposit for a splash shield and other parts, told me they'd get the part in 1-2 days, then forgot about me for 3 weeks. I had to call to follow up with them three times and they never communicated with me any delays. After the 3 weeks, I told them to just give me the parts and I'd install them myself. The auto guys are nice and do great work. Too bad the sales guys forget about their clients.Posted onVerified These folks are excellent. They even took the time and effort for a minor job to help out. I had a sagging car door that was just slightly out of alignment, causing it to stick when opening. This was a fairly new car and my dealership was not helpful at all. I went to Alliance. Mike and Jermaine were very helpful, discussed it with the excellent technician right in front of me, and gave me an appointment for following week knowing it was not an urgent job. They got it done in an hour. Very professional and clear pride in their work. This is a great business.Posted onVerified Recently got into an accident that scratched the back of my car. They did a great job and finished it in a day. Would highly recommend if you need to repair damages from an accident.Posted onVerified Unfortunately, this was the second time I needed to have Alliance work on my Model Y. My wife dinged it the first time; this time I managed to bang it up. In both cases, Jermaine, the Service Manager, was helpful, courteous and professional in providing me with an accurate estimate of the work needed, updating me on the expected time of completion and even saving me an additional 3.5% charge if I could avoid paying with a credit card (which I did). They did an excellent job of restoring my car back to 'good health' and my car now looks and rides like new. Thanks to the team at Alliance for doing a great job and I hope I never have to see them again (at least under those circumstances)! Highly recommended!Posted onVerified Mike and Jermaine are guys you want on your side because they care about what's best for you; not the insurance company. My insurance companied offered an initial low-ball estimate which Mike and Jermaine disagreed with. At the end, the outcome worked out in my favor because of people who do honest work. Thank you to everyone at Alliance Auto!Posted onVerified Alliance Auto Body has the best service and pricing! I just had my severely dinged car door fixed and worked with Jermaine to negotiate price and he also helped with a great rate for Enterprise rental. The work was done quickly and my car looks like new.Posted onVerified Just got my car back from Alliance and I couldn't be happier! In fact, my car looks better than it did before the accident. I was involved in a pretty bad pile up collision, there was a huge mix up with the all the insurance companies and Alliance handled everything for me. Their staff is super helpful and their work is top-notch. I would definitely recommend them.Posted onVerified This is my first review that i've ever left on an establishment and if I was able to give them extra 5 stars I would. The whole crew here at Alliance Auto Body are professional and eager to help with whatever damage has been done to your vehicle. Joanna always answers the phone with a great attitude even though I must have been annoying calling every few days to get an update on my vehicle. Jermaine was also very transparent with what was going on with my vehicle and my insurance company. He is most definitely on the customer's side. I appreciate all the work they did to fix up my car and hopefully I never see them again but if i were to have another accident i wouldn't take my car anywhere else. The reviews speak for themselves.Posted onVerified Great body shop, I got rear ended and it was just so annoying to deal with in the beginning. I called around a few places and then I got to alliance, michael picked up and he took care of everything. I couldn't be happier with the service and the work done on my car, when I came to pick it up he had a professional detailer polish the whole car and wax it! Thanks Mike also big shout out to deal with all the insurance stuff